Returns

Under the Australian Consumer Law, you are not entitled to return a product if there is no breach of a consumer guarantee, for example, if you:

  • changed your mind
  • ordered the wrong product
  • found the product cheaper elsewhere
  • damaged the product by misusing it
  • used the product for a very long time and the problem is as a result of usual wear and tear.

If you wish to return your order for a reason not listed above, please don't hesitate to get in touch with us via hello@indieguide.com.au and we'll take it from there.